We have two pilots in an AW139 helicopter, about to fly from a private site to Coventry in the U.K.

The plan? A vertical departure ⬆️

The result? Total loss of the aircraft and everyone on board – less than a minute after takeoff 💥

So how does that happen?

Not from an engine failure. Not from an instrument malfunction, but from something a bit more insidious.

We’ve broken down the fatal 2014 crash of an AW139 (G-LBAL) near Gillingham Hall, Norfolk.

So:

🔸 What happened?

🔸 Why did it happen?

🔸 And most importantly: what can we learn from this?

If you fly helicopters – especially IFR or at night – this one’s for you!

Let’s have a look ⤵️

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Accident Overview

On 13 March 2014, an AW139 helicopter (G-LBAL) crashed during departure from a private site near Gillingham Hall, Norfolk. The flight was conducted at night in foggy conditions, with two pilots and two passengers on board, who were all fatally injured.

The helicopter was destroyed on impact. The commander, acting as Pilot Flying, attempted a vertical departure in poor visibility, but rapidly pitched the aircraft nose-down. The aircraft reached a nose down attitude of up to 35 degrees below the horizon, a significant rate of descent, and gained forward speed before impacting the ground approximately 420 metres from the helipad.

No mechanical faults were found, and both engines were functioning at the time of impact.

Timeline of Events

Before the accident flight, the crew departed Northern Ireland around midday and landed at Gillingham Hall at approximately 17:20 UTC, after stopping to refuel at Peterborough Conington.

It departed Conington at 15:35 UTC and arrived at the private site (Gillingham Hall) at 17:20 UTC:

During the flight, the co-pilot expressed concern about worsening weather conditions:

Co-Pilot:

“Is he aware of the weather situation is he”

Commander:

“Told (name of the personal assistant)”

Co-Pilot:

Yeah I know that (pause), what I am saying is are you going to tell him”

Commander:

““No… **** It it’s down to them (pause) if he asks I’ll tell him (pause) I said I’ll check the weather when i get to Norwich and give them an update (pause) that’s what I’ll do”

Co-Pilot:

“If I had my case with me I wouldn’t mind you being so bold (pause) but (pause) the only people who’ll lose out is probably me and you.”

(The investigation assumed that the Co-Pilot was referring to a case for an overnight away from base)

They landed at Gillingham Hall without issues, waiting for the next flight with the passengers.

As evening approached, fog started to set in. Visibility deteriorated rapidly, with local observers reporting conditions of just tens of metres.

The original departure time of 18:30 was delayed because the passengers were not ready. By 19:20, the fog had thickened, prompting one of the pilots to challenge the other:

“I don’t mind telling you I’m not very happy about lifting out of here”

The other replied:

“It should be ok it’s… I don’t think it is because you can still see the moon”

At 19:24, the helicopter lifted from the helipad and hover-taxied to the centre of the field near the helipad.

The commander stated his intention: “

“Right all I’m going to do, take it over to the centre of the field, and then just pull the power, we’ll go vertically up, I’ll go for the strobe and just make sure the heading bug is central for us if you can”.

There were no mentions of how a forward transition was going to be achieved, and no speeds or heights were talked about either.

The aircraft initially climbed nearly vertically. At around 32 feet above ground level (AGL), it began to pitch progressively nose-down while accelerating forward. This was not briefed and deviated from the usual vertical profile.

At 120 ft AGL the co-pilot said:

“Nose down [commander’s first name].”

It’s unclear whether this was an observation or an instruction, but additional forward cyclic input was made, increasing nose-down pitch.

The co-pilot repeated:

“Nose down”

It could (again) not be concluded if this was an observation or a request.

The helicopter continued to descend and accelerate, ultimately reaching a 35° nose-down attitude while descending through 100 ft AGL. The engine torques increased but the rotor speed could not be kept at 102% and started to reduce.

At 82 ft AGL, the helicopter was descending at 2,400 ft/min with a ground speed of 90 kt. The rotors were over-torqued, and rotor RPM was dropping below safe limits. The last nose attitude was recorded as 25°.

Here is the graph that shows the pitch of the nose and the associated height AGL:

Source: AAIB

The helicopter struck hay bales, broke apart, and the main rotor blades struck the ground. It then tumbled and came to rest – resulting in a complete hull loss.

Investigation Findings

The investigation came to several findings that are all very relevant to learning as much as possible from this accident:

🔸 Weather – The Met Office provided an aftercast:

“An area of high pressure was centred over the UK with very light winds affecting the area. It was a rather hazy afternoon with visibilities generally between 5000 M and 8 KM. Conditions deteriorated further through the late afternoon with much of Norfolk affected by mist, and in coastal areas, such as North Denes, dense fog developed between 1620 and 1650 UTC.”

And:

“On light east to northeasterly winds this dense fog gradually crept further inland reaching Norwich Airfield by 2020 UTC. This would suggest that visibility in the Gillingham area would have deteriorated in to fog prior to this time.”

This was backed up by eye witnesses and CCTV footage, which confirmed fog was present at the site during the departure.

🔸 A causal factor was spatial disorientation – specifically somatogravic illusion, where forward acceleration was misinterpreted as a nose-up pitch. The commander likely applied nose-down cyclic in response, worsening the descent.

🔸The crew had no formal training in vertical departures in degraded visual environments (DVEs). Despite briefing for a vertical departure, the commander transitioned to forward flight without clear reference to instruments or a safe plan. The pitch attitude became abnormally nose-down as the helicopter climbed through 78 ft AGL.

🔸 Cockpit audio revealed that formal crew coordination was lacking—briefings were minimal, and roles were poorly defined. The co-pilot’s ambiguous “nose down” call may have unintentionally reinforced the commander’s disoriented response.

🔸 The helicopter was airworthy. Both engines were functioning normally and delivering power at impact. No system failures or control malfunctions were identified.

🔸 No multipilot typerating was completed by either pilot, and the flight was technically flown in a single pilot format. The crew had received no training in multi crew coordination.

🔸 Visibility was poor due to dense fog and lack of cultural lighting. Departing from a private site, the pilots had no access to official visibility reports and likely relied on inconsistent visual cues, such as headlights from a moving vehicle, which may have further misled them.

🔸 Regulatory gaps: Because the flight was private, it was exempt from many requirements that apply to commercial operations—including minimum visibility limits, formal crew resource management training, and mandatory safety management systems.

🔸 In 2014, the CAA published a safety notice stating:

“The commander of the aircraft has certain legal and airmanship obligations to fulfil in relation to ensuring that the flight can be safely made whether day or night, under the Visual Flight Rules (VFR) or the Instrument Flight Rules (IFR).

And:

“This is of particular importance when planning to depart IFR, in Instrument Meteorological Conditions (IMC) or at night, from a site where instrument procedures and aids are not available or established.”

And:

“Where no IFR departure procedures have been established, it is recommended that private and aerial work flights apply the VFR night visibility minima of 3,000 metres for take-off’.”

What can we Learn From This?

🔸 Degraded Visual Environment (DVE) Operations Require Training

Night time and fog are still underestimated risk factors in the industry. Performing a vertical departure in fog is not an option for many civilian aircraft or pilots. Inadvertent Entry into IMC kills, we’ve discussed this in depth here:

While the military has a DVE syllabus, this is not recognised in the civilian world and should be avoided at all times, unless under a company approval. Spatial disorientation is a serious risk, especially at low altitudes where there might not be enough time to react.

🔸 Commercial pressure can result in irrational decisions

Pilots being directly employed by a private owner can cause a lot of psychological effects that go against flight safety. Of course it’s possible to operate in this way without any safety concerns, but owners should be educated on how not to influence pilots.

We’ve covered commercial pressure here:

Discussion with industry participants during the investigation of the accident involving G-LBAL indicates that increased regulation is not a complete solution if these pressures cause pilots to operate a flight in violation of the regulations, and that mitigating the pressures themselves is necessary to improve safety.

🔸 Multi Crew Coordination and standard calls are crucial for flight safety

Standard calls and SOPs aren’t just some random rules that we’re told to follow. They are there after many many incidents, accidents, and lost lives.

Vague communication can be easily avoided by knowing your standard calls. When there’s not time to ask additional questions, it can save your life.

If the crew were multi crew trained this could’ve been avoided.

🔸 Regulatory oversight is insufficient for complex private operations

It’s pretty clear that, at least in the UK, private operations with complex types are a problematic area due to a lack of oversight.

While holders of an Air Operator Certificate (AOC) have to comply with strict regulations, private operators can get away with a lot of things that are just a matter of time before things go wrong.

More regulation and oversight is needed in this area, to protect pilots as well as passengers from unsafe practices.

Conclusion

The AW139 crash at Gillingham Hall wasn’t caused by a technical failure. It was caused by human factors: disorientation, poor coordination, and a decision to fly in marginal conditions without the proper training, procedures, or support.

It’s easy to point fingers after the fact. But the truth is, many of us have felt the same pressures: to launch, to keep the customer happy, to believe that this time we’ll be fine.

That’s why this case matters.

If we don’t train for the threats, if we don’t speak up, if we don’t build systems that protect us from our own biases – then history will keep repeating itself.

Whether you’re in the left seat, the right seat, or running a flight operation: we all have a role in breaking the chain.

Let’s learn from G-LBAL – so we’re not reading about another version of it next year.

Link to the official report here.

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Categories: Why Spotlights

Jop Dingemans

Founder @ Pilots Who Ask Why 🎯 Mastering Aviation - One Question at a Time | AW169 Helicopter Pilot | Aerospace Engineer | Flight Instructor

19 Comments

Anonymous · November 6, 2025 at 11:32 AM

Hello everyone!
Are there take-off weather minima for aw139?
Because as it states “observers reported visibility of tens of meters”, I think It might have been well below take-off minima

    Jop Dingemans · November 6, 2025 at 11:52 AM

    Hi there, yes it’s likely they took off in what would’ve been FG on a METAR. The operator’s limitations were not specified unfortunately. However, taking off in fog usually doesn’t end well.

      Anonymous · November 6, 2025 at 4:43 PM

      Why I asked this question because I fly a Mil-8 helicopter, and the flight manual of this helicopter spells it out quite clearly: minima both for take-off and for test hovering are 400 meters of visibility and 30 meters of cloud base.
      Additionally there is a very important remark. When present minima (at the departure site/airport) are below landing ones, but equal to or above take-off ones, the PIC can take off only if he/she departs from 600 meter runway (landing strip) that has appropriate daylight marking or lighting (in the event of night operation) and (very important) there is an available alternative airport the pilot can reach within 1 hour after he/she’s got airborne.
      And I’m quite sure (not 100% but still) there should be something like this in the flight manual or pilot handbook of AW-139.
      Because if pilots take off when weather conditions are below landing minima and something happens forcing them to land as soon as possible…. it should be prescribed.
      So in case of Mil-8 helicopter it is illegal to depart from a helipad when weather conditions are below landing minima, because typically helipads are not 600 meters long.
      And I assume there is something like this regarding AW-139 operation and probably those pilots should not have thought about possibility of take-off whatsoever.

      Anonymous · November 6, 2025 at 5:32 PM

      Why I asked this question is because I fly a Mil-8 helicopter. A flight manual of this helicopter spells it out quite clearly: take-off minima are 400 meters of visibility and 30 meters of cloud base. And there is a very important remark: if minima at the departure site/airport are below landing ones, but equal to or above take-off ones, pilots can take off if they depart from a 600 meter long runway/airstrip having appropriate marking or lighting equipment (in case of night operation), and importantly there is an available alternative airport with the weather forecast meeting landing minima requirements, that can be reached within an hour as pilots have got airborne. (Because who knows what may happen as soon as pilots get airborne forcing them to land immediately (but weather is below their minima)
      So in case of Mil-8 operation, basically, it is illegal to take off from a helipad when weather conditions are below landing minima, because typically helipads are not 600 meters long.
      I assume there should be something like this in AW-139 flight manual or pilot handbook, and I think those pilots should not even have thought about possibility of take-off in those conditions (tens of meters.. a little bit too low)

Anonymous · April 20, 2025 at 11:18 AM

Commercial and even peer pressure are a sad reality. In this specific case it seems to be one of the lowest contributing factors.

What I see reading the report here is three big problems:

1. Not flying by the instruments. IMC you use instruments, no matter what phase of flight you are in. Adequate pitch, wings level, horizontal speed increasing and always positive vertical speed and you’re out.

2. Trim release depressed. It’s one of the most basic things of piloting to trim an appropriate attitude so, if there’s an upset, you release pressure on the controls and safety goes up while workload goes down.

3. Incorrect callouts. Probably just like Jop said above, you have a typically SP operation where the customer wants MP to increase safety but does not provide proper MP training.

It is, of course, very hard to judge exactly what happened in the cockpit and what was in the pilots’ minds, so much of what I’ve just typed above might be incomplete. However, training is paramount. If you’re going to operate close to the limits, train people to be able to handle those conditions.

Habits and changes in type of operation also have an impact. My own imperfections skew to the other side than what happened here. I’ve had colleagues tell me to look outside more in operations that would require it.

Roy R · April 20, 2025 at 9:26 AM

A point that is rarely discussed in this accident is that from the moment the helicopter lifted until the moment it struck the ground, the pilot was depressing the cyclic force trim release. So, the AFCS was in SAS mode. Setting aside the legality of what the crew was trying to do, the aircraft, as designed, was capable of safely executing the manoeuvre in question when all systems are employed optimally.

This is primarily a function of training: If this was habitual/error of knowledge, an instructor could have picked it up and corrected the erroneous technique, but that opportunity appears to have been missed. This is a critical precondition for the event.

Next the weather. Consider the CAA’s Skyway Code, Section 4, page 39: ‘The legal minima are not a good reference point for decision making because safe VFR flight normally ceases to be possible long before the visibility is that poor. They are limits not targets’. This guidance, while directed primarily at general aviation, is universally applicable and merits the attention of CAT pilots.

Consider that Class D airspace transitions from VFR to IFR when the cloud ceiling is less than 1500 ft and/or the visibility is less than 5000 m. Operations in Class G airspace under poorer conditions — permitted down to 1,500 m visibility and clear of cloud with surface in sight — are, in substance, operations in a degraded visual environment. The UK regulatory framework does not explicitly acknowledge this reality, yet the operational risks remain. The report into G-LAWX addresses these issues, highlighting the additional influence of commercial pressures in private operations.

    Jop Dingemans · April 20, 2025 at 9:49 AM

    Thank you for sharing this. Some great points that we hadn’t picked up on. We might add the bit about the force trim release in the future.

    A lot of this is culture and normalisation of risk. I have personally heard people refer to the moon to judge whether or not fog is thick, even though that’s completely irrelevant anyway – as you’re looking vertically up instead of horizontally through it.

    Either way, limits becoming targets is a recurring theme, and I’d be interested to know how you would fight back on this culturally, as simply more regulation will probably not be enough.

    Thanks again for sharing your perspective!

    Roy R · April 24, 2025 at 9:19 PM

    Many of the points brought out in the cases of G-LBAL and G-LAWX are in no way confined to private operations. Consider this example: https://www.gov.uk/aaib-reports/aaib-investigation-to-leonardo-aw189-g-mcgt-26-july-2021

    You will note weather decision making, DVE, CRM and automation knowledge and management all highlighted as factors in this near CFIT occurrence.

      Jop Dingemans · April 25, 2025 at 8:39 AM

      Thank you Roy, appreciate your feedback. So many great learning points in that report, we hope to highlight that one as well in the future.

Anonymous · April 20, 2025 at 9:25 AM

Well. It was a good read and lots of corrective preventive measurements to be implemented. But I believe an accident is not only the fault on pilots or human factors but a failure of organization which led the pilot’s to take such Decision. In short accidents are the organizational failure. As there are no new accidents in aviation any more just new victims. We need to hammer safety into aviation so as not repeat such preventive aviation accidents.

    Jop Dingemans · April 20, 2025 at 2:20 PM

    Fully agree, safety starts by looking at the whole system – not just the pilots or operational staff.

Richard · April 20, 2025 at 7:48 AM

I think this case highlights the potential distraction and destabilisation of having a second crew in a single pilot role. I can’t help thinking the outcome might have been different if the commander had been on his own.

    Jop Dingemans · April 20, 2025 at 9:01 AM

    The blurred line between single pilot and multi pilot is a slippery slope. Unfortunately it’s so common in the VIP industry. Lack of proper MP training introduces even more hazards than SP. However, had the commander taken the concerns of the co-pilot more seriously before lifting, the outcome could’ve been different as well.

Cian O' Leary · April 20, 2025 at 7:46 AM

Great summary and reminder that the decision to not fly is the most important one. Pilots must be supported by all when they have made that decision.

Val Lythe · April 20, 2025 at 6:57 AM

Yet another excellent article Jop.

    Jop Dingemans · April 20, 2025 at 7:07 AM

    Thank you Val! Not just me 😁

      Aniruddha Kulkarni · July 28, 2025 at 5:55 AM

      Joined fresh here.
      Wonderful forum, great articles by the founder and amazing learning, through this analysis as well from the other replies. Hope to keep learning and may be able to pitch in some time. Thank you Jop and all others.

      Janine Lythe · July 28, 2025 at 7:00 AM

      Thank you! It means so much to us both when we get this feedback. Look forward to learning more together 😊

      Jop Dingemans · July 28, 2025 at 9:44 AM

      Thank you, and welcome 👍🏼 If you have any feedback or suggestions – please let us know 😁

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